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Amherst, NY 14226
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East Amherst, NY 14051
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Tonawanda, NY 14223
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Depew, NY 14043
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Orchard Park, NY 14127
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Amherst, NY 14228
Phone: (716) 799-8190

Kaleida Health, ECMC and MASH Care Network Announce New Population Health Management Model

Kaleida Health, ECMC and MASH Care Network have teamed up to develop a new population health management model for Western New York.

The initiative is designed to align ECMC and Kaleida Health’s hospitals, nursing homes, clinics and home care (the VNA) with MASH’s urgent care, transportation, physician services, and mobility management to provide a seamless experience for patients.

“We are very proud of this venture,” said Jody L. Lomeo, president and CEO of Kaleida Health. “The affiliation with MASH will mean better organization and management of our healthcare delivery system in a manner that makes it more clinically effective, more cost effective and safer for our patients. In short, it’s all about improving the patient experience.”

“The MASH Care Network was created to be a catalyst for improving the delivery and effectiveness of health care services throughout Western New York, “said Mark Pundt, MD, CEO of MASH Urgent Care. “We applaud the visionary leadership at ECMC and Kaleida Health and are proud to play an active role in improving the quality of life for our community.”

The Buffalo General Medical Center, Gates Vascular Institute, Millard Fillmore Suburban Hospital and DeGraff Memorial Hospital recently launched their “signature service” program in conjunction with MASH Transportation. ECMC and the Women & Children’s Hospital of Buffalo will come on line next.

By coordinating transportation and having dedicated resources available, the hospitals can improve their respective discharge planning processes, getting patient’s home in a timelier manner. In addition, it will assist the hospitals’ length of stay for patients.

Lomeo added, “The new signature service will ensure that all of our patients receive the highest quality, non-emergency medical transportation available. This is all about leading with care and creating a great experience for our patients.”

“This collaboration will help us design a system for where healthcare is going in the next few years," said Rich Cleland, interim CEO, president and chief operating officer for ECMC. “Our initiatives will also fit perfectly with the New York State Medicaid redesign initiatives to bring care to the patient in low cost, quality settings to prevent emergency room visits and inpatient stays."

Transportation is just one of three initiatives that Kaleida Health, ECMC and MASH CareNetwork will undertake in 2015.

MASH is developing and will launch later this summer a care coordination and mobility management center that will link patients to care providers and facilities, ensuring access, appropriate care and the transportation needed to achieve both goals. Kaleida Health and ECMC are key partners in this effort to improve patient centered care and to help patients navigate the local health care delivery system.

Working together, Kaleida Health and ECMC are also developing a preferred diagnostic network for the local HMO’s to provide low-cost, high quality urgent care, imaging and laboratory services – all coordinated by MASH Care Coordination and MASH Transportation.

To help link with primary care and reduce overuse of local emergency departments, the five hospitals will work with MASH UrgentCare and its seven locations across Western New York.

About MASH Care Network
The MASH Care Network is one of the region’s largest private employers with nearly 800 team members providing innovative and compassionate health services throughout Western New York. MASH Urgent Care is the largest and fastest growing, Joint Commission Accredited, urgent care company in New York State. MASH Transportation is the largest and fastest growing non-emergency medical transportation company in Western New York. The MASH Care Network also includes:

  • MASH Care Coordination
  • MASH Emergency Services
  • MASH Mobility Management
  • MASH Medical Solutions

About Kaleida Health
More than one million patient visits are recorded annually at the Buffalo General Medical Center, DeGraff Memorial Hospital, Gates Vascular Institute, Millard Fillmore Suburban Hospital, Women and Children’s Hospital of Buffalo, plus the health system’s 90 clinics and health care centers. Kaleida Health operates HighPointe on Michigan and the DeGraff Memorial Hospital skilled nursing facility, plus the nation’s oldest – and original - Visiting Nursing Association. Kaleida Health also operates a major laboratory division as well as the Millard Fillmore Ambulatory Surgery Center. The organization is also affiliated with Great Lakes Health, the entity integrating Kaleida Health, Erie County Medical Center (ECMC) Corporation and the University at Buffalo.

About ECMC
The ECMC Corporation includes an advanced academic medical center (ECMC) with 602 inpatient beds, on- and off-campus health centers, more than 30 outpatient specialty care services and Terrace View, a 390-bed long-term care facility. ECMC is the regional center for trauma, burn care, behavioral health services, transplantation, and rehabilitation and is a major teaching facility for the University at Buffalo. Most ECMC physicians, dentists and pharmacists are dedicated faculty members of the university and/or members of a private practice plan. More Western New York residents are choosing ECMC for exceptional patient care and patient experiences-the difference between healthcare and true care™.

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